Solo per segnalare ai tecnici che le mail ricevute dal sistema di ticketing finiscono regolarmente in spam a causa del SPF non configurato per l'IP del server di invio, vedi inline.
-ciao 🙂
X-Spam-Checker-Version: SpamAssassin 3.4.6 (2021-04-09) on x.y.z
X-Spam-Flag: YES
X-Spam-Level: *****
X-Spam-Status: Yes, score=5.1 required=5.0 tests=DKIMWL_WL_MED,DKIM_SIGNED,
DKIM_VALID,DMARC_NONE,HTML_MESSAGE,RCVD_IN_DNSWL_NONE,SPF_FAIL,
SPF_HELO_NONE,T_SCC_BODY_TEXT_LINE autolearn=no autolearn_force=no
version=3.4.6
X-Spam-Report:
* 0.1 DMARC_NONE DMARC record not found
* 5.0 SPF_FAIL SPF check failed
* 0.0 SPF_HELO_NONE SPF: HELO does not publish an SPF Record
* 0.0 HTML_MESSAGE BODY: HTML included in message
* 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily
* valid
* -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature
* -0.0 RCVD_IN_DNSWL_NONE RBL: Sender listed at
* https://www.dnswl.org/, no trust
* [94.177.209.55 listed in list.dnswl.org]
* -0.0 T_SCC_BODY_TEXT_LINE No description available.
* -0.0 DKIMWL_WL_MED DKIMwl.org - Medium trust sender
X-Spam-Score: 5.1
[...]
Received: from smtpstaff01-out01.staff.aruba.it (smtpstaff01-out01.staff.aruba.it [94.177.209.55])
[...]
Received: from my.pianetafibra.it ([83.136.107.42])